The Botswana Banking Ombudsman may consider a dispute brought by a customer Bankers of the Association Of Botswana in accordance with the
-> A private individual
-> Financial limitation on claims up to P500,000.00 for direct loss.
-> P5000.00 for distress and inconvenience.
-> A small business (including a company, corporation an association,
a partnership or a trust) with a turnover for the last financial year
of P3 million or less.