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The Botswana Banking Ombudsman may consider a dispute brought by a customer Bankers of the Association Of Botswana in accordance with the

-> A private individual

-> Financial limitation on claims up to P500,000.00 for direct loss.

-> P5000.00 for distress and inconvenience.

-> A small business (including a company, corporation an association,
a partnership or a trust) with a turnover for the last financial year
of P3 million or less.